Service Desk Manager: Lead IT for Defence Ops

A global engineering organization based in Bristol is looking for a Service Desk Manager to oversee the daily performance of support teams in delivering critical IT services. The role involves ensuring quality, reliability, and responsiveness in IT services linked to national defense operations. Candidates should possess a degree in IT or a related field, along with ITIL v4 certification. Additional benefits include a matched pension scheme and various health and professional development opportunities.