Service Desk Engineer - Central IT, AI-Enabled Support

A digital agency in the UK is seeking a skilled Service Desk Engineer to provide technical support and enhance IT infrastructure. You will troubleshoot issues, maintain hardware, and contribute to IT projects while collaborating with the Group IT Manager. This role is ideal for individuals passionate about technology and looking to make a meaningful impact. Strong communication, organisational skills, and familiarity with ITIL principles are essential for success.