Service Delivery Manager - Corrective Action Lead
Posted 1 day 1 hour ago by Wickes
Permanent
Full Time
I.T. & Communications Jobs
Northamptonshire, Northampton, United Kingdom, NN1 1
Job Description
Wickes is searching for a Service Delivery Manager to enhance customer satisfaction by leading the Corrective Action Team. Your role will involve overseeing the resolution of customer complaints and ensuring efficient scheduling of remedial works.
The ideal candidate will demonstrate solid leadership skills, the ability to manage multiple IT systems, and excellent problem-solving capabilities. Wickes values a collaborative culture and offers a comprehensive benefits package including career development opportunities.