Service Delivery Executive

Join one of BDO's fastest-growing teams at the heart of our Global Business Services (GBS) division-an agile, high-performing unit within the Business Services and Outsourcing (BSO) stream. GBS partners with some of the world's most exciting and complex businesses, delivering seamless outsourced accounting, payroll, and compliance solutions across multiple jurisdictions. Our clients span the technology, life sciences, real estate, and financial services sectors, and typically operate with large, multinational footprints.

As we continue to scale, we're looking for a driven and detail-oriented Service Delivery Executive to help elevate the client experience and support our ambitious growth plans. You'll be joining a thriving team led by a senior leadership group of two Partners and four Directors, all committed to innovation, collaboration, and excellence.

This is a hands-on, fast-paced role where you'll be the linchpin in coordinating service delivery for a portfolio of international clients. You'll need to juggle multiple priorities, communicate confidently, and work proactively to ensure nothing slips through the cracks. Your ability to build strong relationships and stay one step ahead will be key to your success.

Based in our vibrant Bristol office, you'll be part of a collaborative environment where in-person teamwork is valued-expect to be in the office at least three days a week, working closely with colleagues who are as passionate about client service as you are.

You'll be someone with:

• Client service co-ordination experience, ideally in Professional or Financial Services
• Experience of working with international clients/businesses
• Ability to build strong relationships with clients, internal teams and overseas service providers
• Proactivity and ability to manage and prioritise work
• Excellent time management and organisational skills, with experience of balancing multiple deliverables across multiple clients simultaneously

You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.

At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

Coordinate service delivery for a portfolio of international clients in a fast-paced environment. Juggle multiple priorities, communicate confidently with senior managers, Directors, and Partners, and ensure service delivery meets client expectations. Build and maintain strong client relationships and collaborate with internal teams and overseas service providers to deliver seamless outcomes. Identify and highlight opportunities for enhancing delivery and providing additional services to clients.

• Client service co-ordination experience, ideally in Professional or Financial Services
• Experience of working with international clients/businesses
• Ability to build strong relationships with clients, internal teams and overseas service providers
• Proactivity and ability to manage and prioritise work
• Excellent time management and organisational skills, with experience of balancing multiple deliverables across multiple clients simultaneously

We're looking forward to welcoming you into a collaborative culture where we invest in people and support career development. We're committed to agile working and provide opportunities to work in ways that suit individuals and teams.

We're in it together, with Mutal support and respect as one of BDO's core values. We'll support you at every stage of your career, whatever your personal and professional needs.

We know collaboration is key to creating value for our clients and satisfying experiences at work. Our offices feature state-of-the-art collaboration spaces to help you build your network and share your skills and experiences. You'll have opportunities to participate in multidisciplinary events and access resources to continue learning at BDO.

We're looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, and we continually invest in them. Across the UK, thousands of unique minds work together to help our clients reach their ambitions. We've got a clear purpose and are adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, empowering people to think creatively about how we can do things better.