Service Coordinator - 24/7 Breakdown Support

Scania Nederland B.V. in Bradford is seeking a Service Coordinator to be the first point of contact for customers and guide them through the resolution of breakdowns.

You will provide high-quality service, thorough attention to detail, and ensure customer satisfaction from initial contact to case closure. The role includes handling 24/7 breakdown assistance coordination, liaising with repair workshops, and ensuring timely progression and payment on behalf of customers.