Service Centre General Manager

Location: Leeds Salary: Up to £80,000 + bonus + car allowance + excellent benefits Hours: 40 hours per week Team Size: Approx. 160 colleagues Ensure the safe, legal, and compliant operation of the Service Centre, leading with a "Target Zero" mindset. Oversee daily operations to deliver high-quality, on-time healthcare product distribution. Monitor KPIs across service, EHS, compliance, productivity, and cost, taking action to reverse underperformance. Drive Continuous Improvement across the site to enhance efficiency and service levels. Ensure optimal headcount planning across all departments. Build strong relationships with sales, commercial, customer service and other internal teams. Support customer visits, using data driven insight to prioritise site activity and service improvements. Own the resolution of all Service Centre related customer complaints. Contribute to commercial development and future growth planning. Salary up to £80,000 Bonus scheme Car allowance Generous pension contributions Private healthcare 25 days holiday (increasing with service) Opportunity to influence culture, lead change, and make a real difference A role with autonomy, trust, and the space to shape the site's futureCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on