Service Assurance Lead: Governance & Vendor Performance

Hitachi Energy in the United Kingdom is seeking a Service Assurance Lead to govern the Workplace Desktop Apps portfolio and act as the right hand to the WDA Lead. You will ensure services from vendors and internal teams are compliant, measurable, and continuously improving.

The role bridges Portfolio Owners, technical teams, and external providers, aligning service management processes, performance expectations, and operational standards across the organization.