Service Advisor: Car Care & Customer Experience

Steven Eagell Limited in Northampton is seeking a Service Advisor to manage the service journey end-to-end, build strong customer relationships, and represent the Toyota brand in resolving customer needs.

You will deliver exceptional aftersales care, provide accurate estimates, coordinate scheduling and workshop flow, and identify opportunities to promote parts and services while ensuring complete customer satisfaction. A pro-active, customer-focused mindset is essential.