Service Advisor 38K OTE Excellent Progression Opportunity Worthing

Senior Service Advisor

We are a highly respected, family owned automotive group looking for an experienced Service Advisor to join our busy team in Worthing.

About Us

We take pride in our family owned values and provide a supportive, positive environment, excellent manufacturer training, and a genuine focus on building lasting customer relationships.

Salaries & Benefits

• Salary: £30 000-£32 000 basic salary plus attainable bonus opportunities.
• Hours: Monday to Friday 08:30-18:00; Saturdays 08:30-17:00 (rota 1 in 3).
• Benefits:
  • 25 days holiday plus 8 bank holidays
  • Mandatory manufacturer led training programmes
  • Life assurance, lifestyle app, free counselling
  • Employee Assistance Programme and gym discounts
  • Staff discounts on vehicle servicing and parts

Responsibilities

• Customer Service: greets customers, handles bookings, arranges travel and delivers an outstanding experience.
• Workshop Liaison: tracks vehicle progress with technicians ensuring on time delivery.
• Communication & Sales: manages phone enquiries, updates customers and advises mandatory repairs.

Requirements

• Experience as a Service Advisor
• Strong IT/phone skills
• Ability to thrive in a fast paced environment

Location

Worthing (commutable from Brighton, Littlehampton, Chichester and Horsham).