Service Advisor

Posted 1 day 23 hours ago by Dick Lovett

Permanent
Not Specified
Other
Wiltshire, Swindon, United Kingdom, SN256
Job Description
  • Act as the primary point of contact for customers requiring servicing, maintenance, and repair work.
  • Deliver a first-class customer experience, ensuring every customer receives a professional and personalised service.
  • Clearly communicate vehicle work requirements, progress updates, and recommendations throughout the customer journey.
  • Liaise closely with the Workshop Manager and Technicians to ensure work is completed efficiently and to the highest standards.
  • Manage customer expectations and ensure all service processes are completed accurately and compliantly.
  • Support the achievement of departmental performance and customer satisfaction objectives.