Service Advisor
Posted 19 hours 57 minutes ago by Allscreens Nationwide Ltd
We are recruiting on behalf of our client for the position of Service Advisor at a respected main dealership in Leicester, Leicestershire. This is an excellent opportunity for an experienced automotive professional to join a reputable dealership offering competitive remuneration, ongoing training, and clear long-term career development.
Salary and Benefits- Basic salary of £29,500 with uncapped OTE exceeding £38,000
- Performance-related bonus scheme
- 24 days annual leave plus bank holidays
- Life assurance
- Employee Assistance Programme
- Staff discounts on vehicles, servicing, parts, and accessories
- Manufacturer training programmes and ongoing development
- Career progression opportunities within the dealership
- Recognition and long service awards
- Cycle to Work scheme
- Supportive and professional working environment
- Welcome customers and effectively identify their servicing and repair needs
- Book vehicles into the workshop and manage the customer journey from initial contact through to vehicle collection
- Keep customers updated throughout the repair process
- Explain required work, prepare quotations, and obtain customer authorisation
- Liaise closely with Workshop Controllers and Vehicle Technicians to ensure smooth workflow
- Process service documentation accurately and maintain comprehensive records
- Promote additional products and services where appropriate
- Deliver exceptional customer service at all times, ensuring a positive experience for customers
- Previous main dealer Service Advisor experience is essential
- Strong customer service and communication skills
- Excellent organisational skills and ability to manage a busy workload
- Positive, proactive, and professional attitude
- Confident in using dealership computer systems and administrative processes
- Full UK Driving Licence
This Service Advisor role represents a rewarding career opportunity for an experienced automotive professional seeking to further develop their career within a well-established dealership environment in Leicester, Leicestershire.
Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Leicester and Leicestershire, today to discover more about this fantastic Service Advisor opportunity.