Service Advisor
Posted 15 days 23 hours ago by Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Service Advisor - PrestigeMain Dealership
Location:Wimborne
Salary:£31,000 Basic OTE £40,600
Hours:45 hours perweek
Saturday Rota:1 in4 Saturdays, paidas overtime
Joina Prestigious AutomotiveBrand
An exciting opportunityhas arisen foran experiencedService Advisorto join awell-established prestigemain dealership inWimborne. You'll becomepart ofa friendly andprofessional aftersalesteam consisting ofthree Service Advisorsand two Apprentices, providing outstandingcustomer service andensuringevery customer enjoysa first-classdealership experience.
This is anexcellent opportunity foran experiencedService Advisor looking tofurthertheir career withina premium automotiveenvironment.
The RoleAs a ServiceAdvisor, you will bethe main pointof contactfor customers throughouttheir service journey. Your responsibilitieswill include:
- Greeting customers anddiscussing their vehicleservice andrepair requirements.
- Booking vehicles intothe workshopefficiently.
- Keeping customers informedthroughout the repairprocess.
- Preparing estimates andexplaining completed work.
- Upselling additional productsand services whereappropriate.
- Liaising closely withtechnicians and theworkshop team toensure excellent servicedelivery.
- Delivering exceptional levelsof customer satisfaction.
- Previous experience asaService Advisoris essential.
- Experience within aprestige dealership wouldbe advantageous, butis not essential.
- Excellent communicationand customer serviceskills.
- Strong organisational skillswith the abilityto multitask.
- A professional, positive, and team-focusedattitude.
- Full UK drivinglicence preferred.
- £31,000 basic salary.
- On-target earningsof £40,600.
- 45-hourworking week.
- 1 in4 Saturdays, paidas overtime.
- Opportunity to joinarespected prestige maindealership.