Service Advisor

Permanent
Full Time
Other
England, United Kingdom
Job Description

Service Advisor - PrestigeMain Dealership


Location:Wimborne
Salary:£31,000 Basic OTE £40,600
Hours:45 hours perweek
Saturday Rota:1 in4 Saturdays, paidas overtime


Joina Prestigious AutomotiveBrand


An exciting opportunityhas arisen foran experiencedService Advisorto join awell-established prestigemain dealership inWimborne. You'll becomepart ofa friendly andprofessional aftersalesteam consisting ofthree Service Advisorsand two Apprentices, providing outstandingcustomer service andensuringevery customer enjoysa first-classdealership experience.


This is anexcellent opportunity foran experiencedService Advisor looking tofurthertheir career withina premium automotiveenvironment.


The Role

As a ServiceAdvisor, you will bethe main pointof contactfor customers throughouttheir service journey. Your responsibilitieswill include:



  • Greeting customers anddiscussing their vehicleservice andrepair requirements.

  • Booking vehicles intothe workshopefficiently.

  • Keeping customers informedthroughout the repairprocess.

  • Preparing estimates andexplaining completed work.

  • Upselling additional productsand services whereappropriate.

  • Liaising closely withtechnicians and theworkshop team toensure excellent servicedelivery.

  • Delivering exceptional levelsof customer satisfaction.


What We're Looking For

  • Previous experience asaService Advisoris essential.

  • Experience within aprestige dealership wouldbe advantageous, butis not essential.

  • Excellent communicationand customer serviceskills.

  • Strong organisational skillswith the abilityto multitask.

  • A professional, positive, and team-focusedattitude.

  • Full UK drivinglicence preferred.


What's on Offer

  • £31,000 basic salary.

  • On-target earningsof £40,600.

  • 45-hourworking week.

  • 1 in4 Saturdays, paidas overtime.

  • Opportunity to joinarespected prestige maindealership.