Service Advisor

Overview

Are you an experienced Service Advisor seeking a rewarding opportunity within a reputable automotive dealership? Our client, a well established main dealer in Helston, is looking to appoint a highly skilled Service Advisor to join their dedicated team.

This position offers a competitive salary, excellent career progression prospects, and the chance to work with a recognised leader in the automotive industry.

Key Benefits

• Basic salary up to £33,000 per annum, with OTE earnings up to £41,000
• Monday to Friday working week, with one Saturday every three weeks
• Supportive team environment with ongoing training and development
• Clear career advancement pathways within the dealership
• Opportunity to work with a respected industry brand and enhance your professional profile

Duties

• Providing outstanding customer service and managing customer expectations effectively
• Booking vehicles in for servicing, repairs, and maintenance in a professional manner
• Upselling additional services and products to maximise workshop profitability
• Liaising with workshop technicians to ensure timely completion of work
• Managing all vehicle and customer documentation accurately and efficiently
• Building and maintaining long term relationships with customers to foster loyalty
• Supporting workshop revenue growth through proactive customer engagement

Requirements

• Proven experience as a Service Advisor within the motor trade, ideally within a franchise dealership
• Excellent communication and organisational skills
• Strong customer focus and a professional, friendly manner
• Knowledge of automotive systems and relevant dealership software
• Ability to work efficiently in a fast paced environment
• Valid UK driving licence

Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Helston and Cornwall, today to discover more about this fantastic opportunity.