Service Advisor

Service Advisor

£31,900 Basic OTE circa £39,000

Farnborough

Permanent Full Time

We are currently recruiting for an experienced Service Advisor to join a prestigious main dealership in the Farnborough area.

This is an excellent opportunity for someone from a strong service background who takes pride in delivering a first class customer journey. With structured manufacturer training, realistic bonus earnings, and a premium working environment, this role offers genuine career development.

The Package

• £31,900 basic salary
• Bonus currently averaging £550 per month
• OTE circa £39,000
• Bonus based on CSI, labour sales, service plans and tyre sales
• Manufacturer accreditation training within your first year (2 weeks structured training)

Working Hours

• Monday to Friday: 8:00am - 6:00pm
• 1 in 4 Saturdays: 8:30am - 1:00pm

The Role

This position is heavily focused on managing and enhancing the customer journey, handling approximately 11 jobs per day plus carry overs.

Key Responsibilities

• Booking vehicles in for servicing and repair
• Providing clear and professional updates throughout the day
• Advising customers on additional work and service products
• Managing labour sales and identifying opportunities
• Finalising invoices and ensuring complete customer satisfaction
• Working closely with workshop control and technicians

What We're Looking For

• Solid background as a Service Advisor within a main dealer environment
• Stable career history
• Strong communication and organisational skills
• Ability to manage volume while maintaining high CSI levels
• Professional, well presented and customer focused
• Full UK Driving Licence

The Opportunity

• Prestige dealership environment
• Structured manufacturer training and accreditation
• Stable team environment
• Immediate vacancy due to internal restructuring