Service Advisor
Posted 14 days 12 hours ago by Octane Recruitment
Permanent
Full Time
Other
Buckinghamshire, Milton Keynes, United Kingdom, MK1 1
Job Description
Service Advisor - Milton Keynes
Hours: Monday - Friday, NO weekends
Salary: Up to £32,000 + bonus OTE 3k+ (Uncapped)
Ref: 30543
We have a new job vacancy available for a Service Advisor in Milton Keynes. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career field with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!
Service Advisor Duties- Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
- Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
- Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
- Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
- Upsell additional products and services to both new and returning customers, contributing to departmental growth.
- Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
- Professional appearance and excellent interpersonal skills.
- Full UK driving licence.
- Willingness to work weekends.
- Access to training programs.
- Company pension scheme.
- Employee discount.