Service Advisor

Posted 14 days 12 hours ago by Octane Recruitment

Permanent
Full Time
Other
Buckinghamshire, Milton Keynes, United Kingdom, MK1 1
Job Description

Service Advisor - Milton Keynes

Hours: Monday - Friday, NO weekends

Salary: Up to £32,000 + bonus OTE 3k+ (Uncapped)

Ref: 30543

We have a new job vacancy available for a Service Advisor in Milton Keynes. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career field with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!

Service Advisor Duties
  • Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
  • Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
  • Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
  • Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
  • Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Key Requirements
  • Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
  • Professional appearance and excellent interpersonal skills.
  • Full UK driving licence.
  • Willingness to work weekends.
Company Benefits
  • Access to training programs.
  • Company pension scheme.
  • Employee discount.