Service Advisor

• Rewards platform - Gym & high street discounts
• Contributory Pension Scheme
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Onsite Parking

Our BMW Hungerford team is growing! We are looking to appoint a professional, enthusiastic, and customer-focused Service Advisor to join our dedicated team. In this key role, you'll be the link between our customers and the workshop, managing service appointments, providing updates, and ensuring every customer receives the high standard of care expected from the BMW brand.

Key Responsibilities

• Deliver a great experience for our customers in service and repairs
• Book services
• Communicate any required repairs to our customers
• Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales

Essential Skills and Qualifications

• Experience of working in a Service department in a franchised dealership would be beneficial however not essential.
• Knowledge of Microsoft Office, Excel and Kerridge.
• Familiarity of warranty procedures would be advantageous but not essential.