Service Advisor

Posted 2 days 1 hour ago by Lloyd Motor Group

Permanent
Full Time
Other
Newcastle Upon Tyne, City, United Kingdom, NE1 1
Job Description

We have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd Jaguar Land Rover retailer based in Newcastle.

Salary: £30,000
Hours: 45 hours per week

Role Responsibilities
  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries/issues.
  • Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
  • Sell customer repairs/parts etc., and finalise the invoice on completion.
Ideal Service Advisor Skills and Experience
  • Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Excellent interpersonal and organisational skills and be well presented.
  • Must be IT literate, and a working knowledge of Kerridge would be advantageous.
  • Must hold a full UK driving license.
Company Benefits
  • 33 days of annual leave, inclusive of Bank Holidays.
  • Cycle to work scheme.
  • Free flu jabs.
  • Life Cover.
  • Internal and manufacturer training.