Service Advisor

Posted 1 day 15 hours ago by KPI People

£60,000 - £80,000 Annual
Permanent
Full Time
Other
Suffolk, Bury St. Edmunds, United Kingdom, IP295
Job Description
Service Advisor - Bury St Edmunds

Basic Salary - £31,000
OTE - £37,000
Great Benefits Package

Our client, a busy franchised main dealership in Bury St Edmunds has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities
  • Meet and Greet Customers.
  • Explain to customers the work due to be carried out on their vehicle.
  • Accurate completion of courtesy car insurance paperwork.
  • Calling customers with progress updates and advise of any work needed.
  • Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
  • Invoicing work carried out.
  • Invoice explanation and taking payment.
  • Quoting, introducing and selling of Service Plans.
  • Ensuring all Warranty paperwork is correctly completed.
  • Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications Essential Requirements
  • 12 months Motor Trade Service Advisor experience
  • Full UK Driving Licence
Desirable Requirements
  • Franchised Dealership Experience
  • Kerridge or Pinnacle Experience
Remuneration & Benefits

Basic Salary of £31,000
On Target Earnings of £37,000
Great Benefits Package

Working Hours
  • Monday to Friday 8am - 6pm
  • Saturday Mornings 1 in 4 paid as overtime