Service Advisor / Monday - Friday / Independent Garage
Posted 6 days 15 hours ago by Hawk Hiring
Location: Haywards Heath, West Sussex
Salary: £28,000 - £32,000 per year (depending on experience)
Job Type: Full-time, Permanent
Hours: Monday to Friday
- £28,000 - £32,000 basic salary
- Monday to Friday working hours
- No weekends
- Company pension scheme
- Free on-site parking
- Ongoing training and development
- Career progression opportunities
- Friendly and relaxed working environment
- Stable, long-term position with an established independent garage
A well-established independent garage in Haywards Heath is looking to recruit a Service Advisor / Receptionist to join its friendly and professional team.
This is an excellent opportunity for an experienced Service Advisor, Automotive Receptionist, Service Administrator, Aftersales Advisor, or customer-focused individual looking to build a long-term career within the motor trade.
You will be the first point of contact for customers, ensuring they receive outstanding service while supporting the smooth day-to-day operation of the workshop.
Key Responsibilities- Booking vehicles in for servicing, maintenance, diagnostics, and repairs
- Greeting customers and managing reception duties
- Answering incoming telephone and email enquiries
- Providing service updates and communicating repair requirements
- Preparing estimates, invoices, and job cards
- Liaising with technicians and workshop staff
- Processing customer payments
- Maintaining accurate customer and vehicle records
- Delivering excellent customer service at all times
- Previous experience as a Service Advisor, Automotive Receptionist, Service Administrator, Customer Service Advisor, or similar role
- Strong customer service and communication skills
- Excellent organisational and administrative abilities
- Good IT and computer skills
- Professional and positive attitude
- Ability to work effectively in a busy environment
- Automotive industry experience would be advantageous but is not essential for the right candidate
We are a highly regarded independent garage with an excellent reputation for customer service and vehicle repair. We pride ourselves on maintaining a supportive, team-focused culture where employees are valued, trained, and given opportunities to progress their careers.
If you are looking for a Monday-to-Friday role with no weekend work, genuine career development, and a great working environment, we'd like to hear from you.
Apply now with your CV.