Service Advisor - Customer Experience Lead

Arnold Clark Group in Liverpool is seeking a Service Advisor for our Renault/Dacia/KIA branch. You will deliver a fantastic experience for service and vehicle repair customers, acting as a warm, articulate communicator who treats every customer like a star.

The role suits someone with a customer service background, who enjoys solving problems and upselling where appropriate. You will liaise with workshop teams, manage bookings and records, and ensure accurate invoicing while upholding the