Service Administrator

I'm recruiting on behalf of a well-established and highly respected service sector business based in Rotherham. Renowned for delivering high-quality products and exceptional customer service, the company has built a strong reputation within its industry and continues to go from strength to strength.

Thanks to continued year-on-year growth and ongoing investment across the business, they're now looking to recruit a Service Administrator to join their busy and supportive Service team. This is an excellent opportunity to become part of a successful, forward-thinking organisation that values its employees, offers genuine opportunities for progression, and provides long-term career stability within a thriving environment.

As Service Administrator, you will play a key role in supporting the service and engineering function. You'll be responsible for ensuring the smooth coordination of service activities, maintaining accurate records, and delivering excellent customer support.

Key responsibilities will include:

• Coordinating service schedules and engineer diaries

• Processing service documentation, job sheets, and reports

• Liaising with customers to arrange appointments and provide updates

• Handling queries

• Maintaining accurate system records and databases

• Supporting the wider service and operations team with administrative tasks

The ideal candidate will have:

• Previous experience in an administrative role (ideally within engineering, manufacturing or a service environment)

• Strong organisational skills with the ability to manage multiple tasks

• Excellent communication skills, both written and verbal

• Good IT skills, including Microsoft Office

• A proactive and positive approach to work

• Opportunities for progression

• Join a growing, forward-thinking manufacturing business

• Supportive team environment

• Long-term career prospects

If you're an organised and motivated administrator looking to join a business that continues to go from strength to strength, I'd love to hear from you.

Candidates must be eligible to work in the UK full time without restriction.