Service Administrator

Main Purpose of the Role

To provide administrative support to the Direct Payments team by maintaining accurate records, carrying out data entry and data cleansing, monitoring the team inbox, and completing day-to-day administrative tasks to support the effective delivery of the service.

Typical Day

A typical day includes updating and maintaining records, entering data, monitoring and responding to the team inbox, processing administrative requests, filing documents, and supporting colleagues with routine administrative duties.

Skills Required

• Good organisational and administrative skills.


• Accurate data entry and attention to detail.


• Good communication skills.


• Experience using Microsoft Office (Outlook, Word, and Excel).


• Ability to prioritise tasks and meet deadlines.


• Team player with a flexible and professional approach.


• Ability to handle confidential information appropriately.


• Direct Payments Team (Adult Social Care).

Job Overview

Client - South Tyneside Council

Location - Floor Yellow, Town Hall, NE33 2RL

Work Pattern - 37 hours a week (Mon - Fri - 9am till 5pm)

PAYE - £13.47

Dress Code: Smart Casual