Senior Visual Designer

Senior Visual Designer - 6-Month Contract

Bristol - hybrid (2 days per week in the office, non-negotiable)

Join a leading UK financial services organisation on an ambitious journey to transform digital banking for millions of customers. We're putting human needs at the heart of everything we do, investing heavily in our platforms and people to create industry-leading digital experiences.

As a Senior Visual Designer, you'll bring creativity, empathy, and technical skill to design engaging experiences across web and mobile platforms. You'll play a key role in designing a new subscription hub, helping to make complex financial services simple, intuitive, and engaging for millions of users.

About the Role

You'll work as part of a multidisciplinary Experience Design team - alongside interaction designers, researchers, content writers, and strategists - helping to uncover priorities, visualise outcomes, and define scope. Your focus will be solving real customer problems and creating compelling, human-centered designs.

Key responsibilities:

• Applying creative thinking to simplify complex problems and craft elegant solutions.
• Designing production assets, infographics, logos, and other visual elements.
• Creating engaging digital experiences for web and mobile applications, including the new subscription hub.
• Supporting and scaling a multi-brand digital design system.
• Using storytelling techniques to communicate ideas effectively with stakeholders and customers.
• Bringing designs to life with Figma, Adobe Creative Suite, and prototyping tools.
• Collaborating confidently within agile teams to define priorities and outcomes.
• Designing and laying out pages and UI elements with consistency, creativity, and accessibility in mind.
• Engaging with communities of practice and broader design teams to align objectives with strong customer outcomes.

What We're Looking For

• Proven experience in Visual Design within digital products.
• An established portfolio that demonstrates exceptional visual and interaction design work.
• Strong storytelling skills to communicate design ideas and engage stakeholders.
• A collaborative mindset, able to work closely with a busy, multidisciplinary team.
• Experience solving visual design challenges and delivering experience-led, digital journeys.
• Energy and enthusiasm to bring design wherever it's needed.
• Familiarity with digital design systems and accessibility standards.
• Ability to see designs through to delivery, liaising with developers to ensure usability across diverse audiences.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.