Senior User Researcher: Design-Led Public Services Impact

Made Tech Limited is seeking a Senior User Researcher to lead user-centred research for public sector projects. You will work with cross-functional teams to understand challenges and inform end-to-end service design through qualitative and quantitative methods.

You will champion user research within projects, plan studies, and translate findings into actionable insights for stakeholders and delivery teams. A strong focus on accessibility and GDPR applies.