Senior Technical Support Engineer - Enterprise Escalation Lead

A leading procurement platform company in Greater London is seeking a Senior Technical Support Engineer to join their Customer team. This role will involve serving as the highest technical escalation point, ensuring customers receive accurate and timely support. The ideal candidate will have 5-6 years in a technical role, strong debugging abilities, and experience with enterprise-scale customers. The position offers competitive perks including start-up equity and full health coverage. Work with innovative global companies to drive business transformations.