Senior Technical Support & Product Readiness Lead

Entrust Corporation is looking for a Sr. Technical Product Support Specialist to provide level III service support globally. This role involves diagnosing technical issues for internal and external clients and collaborating on new product development projects to ensure service readiness.

The candidate will analyze service data to influence product enhancements and support a diverse client base. A degree in a relevant field and at least 5 years of experience with electro-mechanical hardware are required, along with strong communication skills.