Senior Technical Service & Customer Success Lead

Posted 8 hours 5 minutes ago by Bango plc

Permanent
Full Time
Other
Cambridgeshire, Cambridge, United Kingdom, CB1 0
Job Description

Bango plc is seeking an experienced Technical Service Manager to act as a trusted technical partner and strategic adviser to our most valued customers. In this role, you will lead the resolution of complex technical issues, champion customer success, and collaborate cross-functionally to drive service excellence, innovation, and continuous improvement.

You will act as the technical voice of the customer within Bango, leveraging your deep technical knowledge, exceptional communication skills, and