Senior Technical Project Manager

JOB BAND: D
CONTRACT TYPE: 12 Month Fixed-term Contract / Attachment, Full-time.
DEPARTMENT: Programme and Projects Delivery (Infrastructure, Networks and End User Technology)
LOCATION: Salford Quay House
PROPOSED SALARY RANGE: £60,000 - £70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

Purpose of the role

Managing Fixed Line Telephony Modernisation Project - review and consolidation of BBC's fixed line telephony estate, completion of 13 international telephony migrations to a new vendor, completion of new UK telephony build including migration in 55 sites, design of new service support for Telephony in BAU, and decommissioning of existing service. The project involves a considerable degree of commercial and senior stakeholder engagement due to complexities with managing migration to a new vendor from an existing long-standing Atos supported service, and the introduction of a new service provider for Telephony and Unified Communications across the BBC as part of the EICTH exit. The project involves multiple delivery streams running in parallel under the same project team - Unify cease, International, Pre-Production, Production, Telephony Transition, Unify server migrations (Netcall, Xpert, London Operator Service).

Why join the team

Working primarily with a small but specialist team of product and project managers to deliver the next generation of telephony service to the BBCs buildings and production teams. The team are distributed around the UK and deliver to all sites UK and overseas. As part of the wider Programme and Project delivery group you will be one of a highly experienced team delivering over 120 technology projects to the BBC.

Your key responsibilities and impact

• Stakeholder management (SLT, Commercial, External Vendors + the usual internal complex groups are key)
• High degree of organisational skills to effectively track and manage all project streams
• Some prior knowledge of Telephony / Teams Voice / BBC Unified Comms is preferred but not essential

Your skills and experience

ESSENTIAL CRITERIA:

• Delivery knowledge and planning - known for knowledge and experience of delivery practices. Can identify and apply the right tools for the job. Specialist in one or both of the following areas Agile, Waterfall. Known for delivery in ambiguous, fast-changing and complex environments. Produce a project management plan (PMP) or equivalent to get agreement with stakeholders for the purpose, nature and scope of the project and secure approval to proceed. Contribute to or produce the relevant documentation (e.g. Business Case) to secure investment or resource allocation.
• Maintaining delivery momentum - you can solve issues and unblock problems. You know how to drive teams and set the pace, ensuring teams are working towards defined outcomes and delivery commitments. You can actively manage risks, issues and dependencies including where ownership exists outside the team, department or division.
• Commercial management - you can support effective supplier and contractor management within the constraints of the project. You work with internal partners (e.g. commercial, procurement, legal) and follow BBC processes. You can manage suppliers to deliver successful outcomes and ensure value for money.
• Stakeholder management. Senior leadership teams, Commercial, External Vendors and business groups are key. High degree of organisational skills to effectively track and manage all project streams and governance.
• Governance. Support the project sponsor to lead the project working group/steering group (or agreed governance) for successful project delivery incl. appropriate stakeholder representation. Provide reporting to senior stakeholders and relevant governance forums. Ensure controlled phase/project closure with appropriate review of performance, sharing of lessons learned, handover specifics, ongoing ownership and a planned post implementation review.

DESIRED BUT NOT REQUIRED:

• Have a recognised project management qualification (APM PMQ, PRINCE2 etc) or equivalent experience and apply good practice to the projects you manage.
• Voice and Telephony Communications
• Some prior knowledge of Telephony / Teams Voice / BBC Unified Comms is preferred but not essential.
• Understanding of the BBC's enterprise IT environment and the opportunities and challenges for change
• Business Change and Stakeholder Engagement Support the business by ensuring change management activities are executed incl. relevant training and active engagement with users to enable effective adoption of technology and optimisation of benefits.

If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Find out more about the BBC

Life at BBC

Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.