Senior Technical Account Manager - Enterprise Impact & Equity

BenWe is seeking a Senior Technical Account Manager to bridge our strategic customers with internal teams, owning the technical relationship for a book of accounts and guiding complex configurations, wallet, and payroll-related issues at scale with a personal touch.

You will partner with Product and Engineering to translate customer pain points into actionable improvements, lead technical onboarding and training, create scalable playbooks, and coach Associate TAMs while shaping best practices