Senior Store Assistant - Keyholder

Senior Store Assistant (keyholder) in Shipley What you'll do

This is a position with accountability for supporting colleagues to deliver a great customer experience. Retail experience is not essential, but you will need some experience of either being a key holder or supervising team members.

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we're not just looking for what you can bring today - we're focused on helping you grow. Many of our managers started on the shop floor and now run their own stores or oversee operations.

What we're looking for: a fast paced role with an employee focused retailer that's passionate about making customers happy.

• Help customers find what they need.
• Handle deliveries, warehouse tasks and stocking shelves.
• Get stuck in: unpack stock, keep the store clean and prepare orders.
• Provide outstanding service by offering a great experience to customers.
• Ask the right questions to help customers with their projects.
• Be proactive: sell the benefits of Toolstation Club and Trade Accounts and sign customers up for deals.
• Keyholder responsibility: open and close the store, assign daily tasks, and provide short term supervisory cover.

What you'll bring

• A friendly personality: help maintain high store standards and create a workplace everyone enjoys.
• Reliability: be there when we need you. Flexibility, commitment and support for customers and team are key.
• Accountability: you've taken charge in a previous role and are happy to step up when needed.
• Your best self: bring energy, enthusiasm and let your personality shine.

What you'll get

At Toolstation, your career is in your hands. You'll have the chance to move up the ladder, explore different roles across the business or even take opportunities within the wider Travis Perkins Group. We'll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support with Aviva Digicare
• Financial education, support and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We're one of the UK's fastest growing multi channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts and self builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.