Senior Service Operations Lead for National Timing

The National Physical Laboratory is seeking a Service Operations Lead to oversee and innovate within the Time & Frequency department. This position plays a pivotal role in ensuring national digital infrastructure remains resilient, especially in critical situations where conventional navigation may fail.

Your responsibilities will include driving strategy, managing a talented team, and ensuring service quality metrics are met. Candidates should possess a strong background in leadership, operational planning, and understand ITIL principles.

Join us to help safeguard essential services in telecommunications, banking, emergency response, and more.