Senior Service Engineer

time left to apply End Date: August 31, 2025 (30+ days left to apply)

job requisition id R

Location:

Stone, Staffordshire, United Kingdom

Job ID:

R

Location:

Stone, Staffordshire, United Kingdom

Job ID:

R

Date Posted:

2025-07-29

Company Name:

HITACHI ENERGY UK LIMITED

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

No

Job Description:

At Hitachi Energy, an exciting opportunity awaits to join the Grid Automation Team as a Senior Field Service Engineer. This role involves contributing to the advancement of power grid technology, impacting the world of power grids positively.

The position entails traveling to various sites across the United Kingdom to engage with customers, ensuring the maintenance or surpassing of their service expectations. As part of the role, you will be on an 'on call Rota' to deliver emergency call-out services to existing customers, fostering a dynamic environment within a supportive engineering team committed to offering innovative solutions to our valued customers.

How you'll make an impact:

• Maintain the reporting and record system for customer problems, maintenance and fixes.

• Provide technical support to both customers and colleagues in evaluating technical requirements and answering associated technical queries.

• Fault finding complex systems.

• Assist Sales & Tendering to impart customer and site-specific experience and knowledge.

• Preparation of technical & test specifications, test reports.

• Ensure compliance with Quality Management System, Safety Procedures and Accountancy Policies.

• Help to maintain customer spares and customer standby systems.

• Preparation of method statements, risk assessments for onsite work activities.

• Ensure conformity to the Hitachi Energy Electrical safety Management System.

• Understand the environmental risks associated with the business unit.

Your background:

• Proven experience in the industry with a desire to experience nationwide site work

• Knowledge of SCADA / RTU's / Electrical protection / Critical Telecommunications solutions.

• Working Knowledge of communication networks.

• Working knowledge of IEC61850.

• Customer focus and fluent in spoken and written English

• HNC/HND in an Engineering discipline

What We Offer

• Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

• Career Growth: Enjoy excellent career opportunities in a global company that supports your professional development.

• Supportive Team: Be part of a team with inspiring colleagues who collaborate and support each other.

• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.

• Competitive Benefits: Receive a competitive salary and pension plan.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution - creating a sustainable future for our planet, and your career. Join Hitachi and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams.
Hitachi Energy complementary strengths, we plan to form a new and stronger global leader in the power sector. Hitachi Energy will have more than 230 years of combined heritage and experience. Join us on this exciting journey.
Talent Partner , Dianne Cooper - will answer your questions on the position.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

About Us

Hitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges.

Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.

From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.

Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Contact Us

E-mail us f or data privacy inquiries or technical support.