Senior Service Delivery Manager - Cloud & AIOps

Posted 2 hours 33 minutes ago by Accenture PLC

Permanent

Full Time

Other

Staffordshire, Birmingham, United Kingdom, B19 1

Job Description

Accenture is seeking a Sr Manager for Client Service Delivery in the West Midlands (Birmingham) to lead end-to-end infrastructure and cloud services delivery. The role emphasizes SLAs, KPIs, and cost control within a dynamic, global network.

You will drive AI-enabled service management using Dynatrace, ServiceNow, Datadog, and Splunk IT Service Intelligence, while coordinating with IT, DevOps and business units in a security-conscious UK environment.