Senior Service & UX Design Lead

Tangity, part of NTT DATA, is seeking a Lead Service Designer with strong UX capabilities to elevate our customer experience and service design offerings. You will shape proposals, guide design work from research through to wireframes, and collaborate with cross-functional teams including design, product and engineering.

You will act as both practitioner and coach, delivering end-to-end service design with AI-enabled considerations, and driving value for clients through human-centred design