Senior Service and Data Governance Manager

Join us as a Senior Service & Data Governance Manager where you will accountability for establishing two new Data Domains on behalf of the Head of Marketing, Sales and Service who is the Data Domain Owner and to oversee the resolution of current known data issues across the business, technology and operations. Within this role you will be required to close a number of ORACs and improve data governance, data lineage and issues relating to data being synchronised through our platforms.

To be successful in this role you will have:

• Experience in Data Governance and Data Mapping
• Proven ability to identify client critical data and identify ownership
• Knowledge/ experience of Salesforce, SQL, Data governance and understanding the data and platform connectivity.
• Problem solving mind set - seeks to understand underlying issues and resolve.
• Experience in influencing and strong stakeholder management
• Good understand of Corporate Banking and Group Product, and knowledge of internal stakeholders.

Desirable skills and qualifications include:

• Experience within Financial Crime and handling data.
• Knowledge of Corporate Banking systems and processes
• Experience in client experience strategies and tools

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in London.

Purpose of the role

To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations.

Accountabilities

• Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards.
• Monitoring data quality and records metrics and compliance with standards across the organization.
• Identification and addressing of data and records management risks and gaps.
• Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records.
• Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives.
• Provision of Group wide guidance and training on Data and Records Management standard requirements.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures
• If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.