Senior Service Advisor - Own the customer journey & service desk

Lookers Newcastle Volkswagen in Newcastle upon Tyne is seeking a Senior Service Advisor to own the customer journey in the service department. The role involves coordinating MOTs, services and repairs by phone, and finalising paperwork after the vehicle leaves the workshop.

The ideal candidate has automotive service experience, knowledge of Kerridge/ADP is advantageous, and a valid UK driving licence. A competitive salary includes 32,000 base plus a 6,000 service bonus, with excellent training