Senior Service Advisor - Lead, Upsell & VIP Customer Care

A leading automotive services provider in Crewe is seeking a Senior Service Advisor to lead a team focused on delivering exceptional customer care. The candidate will have at least 24 months of experience in a dealership setting, strong technical vehicle knowledge, and a proven ability to upsell services. Key responsibilities include managing customer interactions, improving service quality, and fostering team collaboration. This position offers various perks, including a pension scheme and benefits for employees and their families.