Senior Secure Start Care & Education Advisor

Novatech Ltd is seeking a Senior Customer Service Advisor in Scotland to deliver exceptional service to clients and healthcare professionals, guiding them through the Secure Start pathway and educating on Hollister and Dansac products.

You will manage inbound/outbound communications, register new clients, educate customers, and maintain accurate CRM records while adhering to GDPR and CQC guidelines in a fast-paced, high-volume environment.