Senior Sales Engineer

Overview

Are you obsessed with data, partner success, taking action, and changing the game? Pattern is looking for a driven Sales Engineer to help accelerate ecommerce partnerships. This full-time role is based in central London (Soho). Pattern is a fast-growing company with a strong culture, competitive salary based on experience, and a range of benefits including RSUs on joining.

Pattern is the premier partner for global ecommerce acceleration, with offices around the world. Pattern is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

What is a day in the life of a Senior eCommerce Sales Engineer?

• The Senior eCommerce Sales Engineer supports the sales team in acquiring new brand partners by identifying high-potential accounts.
• Builds data-driven, compelling business cases that engage brands and set expectations Pattern can deliver on.
• Works across sales, ads, data science, brand management, finance, and other teams to drive strategies that help close new brand partners.
• Is the subject matter expert on Amazon (and other marketplaces) and Pattern capabilities so Account Executives gain confidence on calls.
• Supports a smooth transition from sales to brand management.
• Coordinates with stakeholders domestically and internationally to prioritise projects.
• Presents business cases to potential accounts (executive teams).
• Provides deep understanding of EU & UK marketplace opportunities and how well brands can perform in each market.

What will I need to thrive in this role?

• 5-7 years of experience in ecommerce - preferably working in ecommerce at a brand or on the brand management side (e.g., with marketplaces such as Amazon, eBay), ideally 1P.
• Deep understanding of 1P strengths & weaknesses and economics.
• Understanding of key success metrics for a brand in an ecommerce environment.
• Ability to translate data into insights and effectively communicate them with senior stakeholders.
• Analytical skills with Excel/Google Sheets and experience building presentations for executives.
• Clear and concise communication, with the ability to tailor messaging to the audience (exec level vs mid-level management).
• Ability to prioritise daily activities to prep materials for high-priority accounts and prep reps with insights.
• Understanding of account context and pain points to tailor messaging and decks to meet needs.
• Ability to work efficiently cross-functionally and internationally; build relationships across departments to support business cases and Pattern capabilities.
• Solid grasp of industry stats and Pattern proof points; ability to process qualitative/quantitative data to create value for potential partners and stay up-to-speed on industry trends.

What does high performance look like?

• Give 100% to all tasks and projects.
• Actively participate in group collaborations.
• Take full ownership of projects and follow through to completion.
• Proactively identify opportunities and work cross-functionally to execute on them.

The team

• Work with the Revenue Operations team and Sales & Marketing leadership and be supervised by the Head of Revenue Operations. The team is data-driven and results-oriented. Regular collaboration to implement actionable solutions.

Company culture and values

• Game Changers - Approaches problems openly, shares ideas, reassesses plans, sets realistic timelines, contributes profitably and innovatively, and pursues improvements to Pattern's processes.
• Data Fanatics - Seeks understanding through data, draws unbiased conclusions, and tracks outcomes with data.
• Partner Obsessed - Clearly communicates project status to partners, listens to expectations, delivers results, prioritises partner needs, and creates a personable experience.
• Team of Doers - Uplifts teammates, takes initiative, supports improvements, and holds themselves accountable to the team and partners.

Hiring process

• Initial phone interview with Pattern's talent acquisition team
• Video interview with the hiring manager
• Online interview/data project with the hiring manager and executive leader
• Topgrading with HR & reference checks

Stand-out suggestions for applicants

• Be prepared to discuss professional accomplishments with specific data to quantify examples.
• Explain how you can add value and be the best addition to the team.
• Focus on how you would make a difference at Pattern.
• Be ready to discuss side projects related to data and analytics.
• Pattern is an equal opportunity employer and is committed to an inclusive environment for all employees.

Why work at Pattern?

• 28 days Holiday (increasing to 32 with each year of service).
• Competitive salary
• RSUs (Restricted Stock Units)
• Hybrid working
• Private Medical Insurance
• Free breakfast and snacks in the office
• Enhanced Pension Scheme
• Nursery Scheme
• Enhanced Maternity and Paternity leave and pay
• Regular company socials