Senior Retail Excellence Manager
Posted 4 hours 37 minutes ago by LEGO Gruppe
Do you want to play a key role in further professionalising the retail capabilities of a world-class brand like the LEGO Brand? Join our team to help enable our stores to deliver incredible LEGO branded and shopping experiences to consumers all over the world!
This is your opportunity to bring your extensive retail operations experience, project management toolbox and end-to-end store value chain knowledge to enable, grow and develop our owned and operated LEGO Branded Stores across North America and Europe in the Global Retail Excellence Team.
No relocation assistance is offered for this position.
Core Responsibilities- Lead targeted retail improvement and excellence projects ranging from regional/market to specific store level including project prioritisation, analysis, development of recommendations, implementation and organisational change as well as success measurement
- Deliver impactful analyses and recommendations to senior stakeholders and cross-functional collaborators to identify and solve meaningful challenges related to portfolio and store performance.
- Develop and optimize standard processes and tools for in-store experience and operational execution in our iconic LEGO Brand Retail Stores
- Form a close relationship with our Digital Product teams to support the ongoing digitalization of in-store processes and tools
- Drive key governance processes to ensure execution within concepts and guidelines
- Develop our retail excellence toolbox and drive a culture of data focused, performance improvement to our LEGO Branded Stores portfolio
- Play your part in our team succeeding
As Sr. Retail Excellence Manager, you will play a key role in further professionalising the way we work with retail excellence in The LEGO Group. By building a strong understanding of our entire branded retail business and especially our LEGO Branded Stores portfolio, you will help drive critical growth and improvement initiatives in close collaboration with key partners from e.g. retail operations, digital, marketing, retail development, finance, real estate etc. By doing this you will help us build critical retail capabilities to help deliver on our ambitious strategy of making LEGO Branded Stores the pinnacle shopping and brand experience for our shoppers and consumers.
Do you have what it takes?There can be multiple ways in to this role. Maybe you come from a similar retail excellence and program management role from a world-class retailer and brand, or maybe you come from a management consulting background with deep exposure to physical retail. In all cases, these are some of the key traits we are looking for in our new colleague:
- Proven track record in developing and delivering retail improvement projects that benefit shopper and store staff experience and ultimately drives positive commercial impact
- Strong project and change management skills that enable you to independently lead projects and prioritise numerous tasks and projects simultaneously
- Experience working with digital teams and implementation of digital products in a retail context
- Experience in business insights and problem solving, with ability to perform in-depth analysis, visualize data, synthesize results and develop strong recommendations
- Extensive senior key stakeholder management experience and comfort in providing challenge and a different perspective
- Ability to easily shift between abstract strategic discussions and operational details to drive a very diverse project portfolio
- A commercial approach coupled with a strong understanding of relevant systems and data platforms that support a retail business
- Up to 10% travel required
Applications are reviewed on an ongoing basis. However, we amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. If you're interested in this role, please apply as soon as possible.
- Family Care Leave - Enhanced paid leave options for important times.
- Insurances - Life and disability insurance coverage for protection and peace of mind.
- Wellbeing - Resources and benefits to nurture physical and mental wellbeing, with opportunities to build community and inspire creativity.
- Colleague Discount - Generous colleague discount from day 1.
- Bonus - Eligible employees may participate in a bonus scheme when goals are reached.
- Workplace - Primary workplace location will be discussed; hybrid policy with an average of 3 days per week in the office.
The LEGO Group is committed to equal employment opportunity and equal pay and encourages applicants from all backgrounds to apply for roles in our team.
The LEGO Group is fully committed to Children's Rights and Child Wellbeing. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.