Senior Quality Analyst (Maternity Cover)

Senior Software Quality Analyst (Maternity Cover), SN Digital About Springer Nature: Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and SN Digital (SND) is a technology division of Springer Nature. We are responsible for maintaining and delivering millions of articles used by researchers, scientists and students around the globe.There are c.330 of us in London, Berlin, Pune, New York, Madrid, Dordrecht, and Heidelberg. We work in collaborative, multi-disciplinary delivery teams, developing digital products and services that answer user problems and support business goals. The work is interesting and meaningful. Our culture is collaborative and friendly. We encourage and support growth, both personal and professional. This is a terrific opportunity for friendly, inquisitive people who want to get involved in our work, who love to learn, who will embrace and develop our culture, and help make SN Digital a place where people and ideas can thrive. Having a good command of English is important; collaboration is important in our day-to-day work, so being able to communicate your ideas and understand others' is key.We are intentionally looking to create teams that are diverse and inclusive. Diversity is the mix of culture, background, experience and personality that we all bring; inclusion is getting the mix to work better together. We want every member of our teams to contribute to our common goals while respecting each other's skills, knowledge and needs. The Work: Team focus and goals The Journals, Collections & Imprints team manages the journal sites and collection pages for the imprints Springer, Nature, BMC, SpringerOpen and Palgrave. This includes the journal homepages, information pages for authors considering submitting/authors reviewing submissions, journal issue pages and collections of articles. It also includes imprint homepage which will be created in future. Our current main objective is to bring all BMC Journals and Collections to SpringerLink. About the Role : We are looking for people who are passionate about reducing risk wherever it lies in an organisation building software products. QA != End of the line testing QA != Gatekeeper of releases QA != Automate all the things The role of a QA is to question all aspects of the software development lifecycle and beyond. Risk lies not only in work moving across a team's delivery board, it requires someone with awareness of this and the expertise and experience to surface risks before they become issues. Organisational structures do not constrain you, you are confident in following your instinct to ensure that risk has nowhere to hide.From querying user flows across the Springer Nature software estate to the monitoring systems in production to threat modelling across infrastructure and product portfolios, there are many areas to investigate and advise upon. Providing insight to senior leadership on vulnerabilities not yet on anyone's radar, coaching teams on their approach to cross-functional requirements, the role is diverse and requires a proactive person to succeed in it.Driving the organisation towards working in smaller batches, releasing more frequently, shortening feedback loops and learning from log analytics and customer feedback is in your DNA. Your interaction and collaboration with different roles and teams are more valued than finding bugs or writing test scripts and documenting test cases and charters. You will also be a part of a global QA community working across London, Pune, Berlin & Lisbon. We invest in our employees, and we also expect you to take responsibility for your own personal growth and continuous improvement. We are looking for people who constantly look for things to learn and believe in sharing and helping others grow. Role Responsibilities: You are expected to be the influencer and coach for your team, to bring risk reduction (and, through logical outcomes, an improvement in quality) to the forefront of every activity. You will also be looked upon to explore/support new ideas/tools/techniques within the QA space to help us grow as a community. Be the tactical risk reducer: You will advise fellow team members of the full range of functional and cross-functional risks apparent in quality product build and delivery. You will help the team to implement best practises to minimise these risks. Embed the three core QA activities: Explain, demonstrate and help to embed within the team the three core QA activities of Exploratory testing, Shift-left and Collaborative QA (AKA shared responsibilities) Analyse and question decisions and approaches : Strong at understanding how things work under the hood i.e. the technical architecture, you will help to improve products through contributions to architectural discussions and technical implementations. Your input will be strengthened by your awareness of the supporting mechanisms that enable domains in SND. Embed effective testing: Testing is an essential part of building any product. We don't believe in one group being charged with doing this; we advocate that many perspectives and opinions provide a more effective critique of what has been created. You will be expected to support and further embed this ethos, encouraging responsibility and effectiveness of testing from, and by, everyone. Clarity of testing types, boundaries, construction and maintenance will be something you lead the charge in defining, documenting and ensuring is adhered to across the domain. Improve our efficiency regarding Continuous Integration: Working with your team, you will advocate for stability, repeatability, reliability and efficiency of fully automated delivery pipelines. With an awareness of costs related to hosting and management of environments and infrastructure, you will provide input to help guide your team on how best to maintain their delivery mechanisms. Advocate process improvements : Experience with various methods possible to use in an iterative SLDC, so that you can suggest ways that may work within the team context and help improve the processes. Innovate to improve current working practices/products/technologies in favour of better quality Bring a particular specialism to your team and the Discipline: Along with being the generalist QA who understands sufficiently all other roles in the team and technologies used, you will have a particular passion or specialism to bring to the QA Discipline. Be it a deep interest in Accessibility, Software Security, Product Management, Monitoring, User Experience etc., your team will benefit from your skill in this topic as well as the QA Community. Be aware of the constraints and product quality requirements in your domain : Understand the standards within the industry and regulations around the globe that may impact the product(s) your team builds, ensuring that everyone is aware of and proactively works to meet these requirements Help the QA community grow: Be an active member of the QA team, helping organize events/sharing sessions and participate in community meetings. Be proactive in the QA space trying to discover new tools and techniques in the QA space and share the knowledge with the QA teamWithin 3 months you will: Understand the practises