Senior QA Analyst - AI & Customer Support
Posted 11 days 15 hours ago by Chip UK
Permanent
Full Time
Customer Service Jobs
England, United Kingdom
Job Description
Chip UK is seeking a Senior Quality Analyst to drive the QA function for Customer Support teams, including AI Agents. The role involves conducting QA reviews, serving as the HITL reviewer for AI conversations, and shaping the QA framework as the company scales. Candidates should have experience in QA within regulated environments, strong analytical skills, and exceptional communication abilities. The position offers a salary of £35,000 per annum along with flexible working arrangements and a comprehensive benefits package.