Senior Project Manager

TelefonicaTech United Kingdom, Belfast

Not specified Full-time Senior Operations

As aSenior Project Managerat Telefónica Tech, you occupy a pivotal "Player-Coach" position. You are responsible for the direct, hands-on delivery of our most complex and high-profile technology projects, serving as the internal benchmark for theProgramme Excellence Framework. Reporting to a Programme Manager, you will lead by example while holding directLine Managementresponsibility for a team of Project Managers. You will ensure your team meets the highest standards of governance and delivery while personally navigating the high-stakes challenges of our Tier-1 client engagements.

Key Responsibilities

Lead by Example:Personally manage the end-to-end lifecycle of complex, high-value projects. Your delivery must demonstrate "gold-standard" adherence to theProgramme Excellence Frameworkregarding scope, budget, and quality.

Hands-on Execution:Maintain an active, practitioner-level role. This is not a passive oversight position; you are expected to navigate technical ambiguity and drive project milestones directly.

Stakeholder Management:Act as the senior point of contact for client escalations, providing confidence through analytical reporting and decisive problem-solving.

Governance & Control:Enforce rigorous financial tracking (P&L) for the workstreams you and your PMs support, working in direct liaison with our Commercial Team. You must demonstrate and demand a gold standard ofRAID managementandchange control protocolsin line with business requirements.

Line Management:Directly manage a cohort of Project Managers. Conduct regular 1-to-1s, set clear performance objectives, and lead annual performance reviews.

Mentorship & Coaching:Actively develop the talent within your team. Identify performance gaps and provide specific, actionable coaching to elevate their project management capabilities.

Quality Assurance:Review and challenge the project plans and status reports of your direct reports to ensure consistency and accuracy across the portfolio, anchored in theProgramme Excellence Framework.

Resource Management:Manage team capacity, ensuring your direct reports are effectively utilised and supported.

Telefónica Tech(part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values:Open, Trusted and Bold

• HPE:Platinum Partner - FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike:part of our NextDefense Cyber Security Portfolio
• Fortinet:Elite VIP Program - one of only 2 in the UK
• AWS:Advanced Solution & Managed Service Provider Program