Senior Programme Manager/Programme Director

We are looking for a high-calibre Senior Programme Manager to lead a strategically important customer delivery programme in Glasgow. Please note that candidates need to be based locally in Scotland.

What You Will Be Responsible For Delivery Ownership

• Lead an existing live programme and stabilise/optimise delivery performance.
• Oversee multiple work packages from design through execution.
• Integrate new projects and SoWs into the programme structure.
• Own risk, issue, and dependency management end-to-end.

Customer Leadership

• Act as the senior delivery interface to the end customer.
• Build trusted relationships with key stakeholders.
• Provide structured executive reporting and clear escalation management.
• Maintain delivery credibility at all levels.

Commercial Accountability

• Own financial performance within agreed margin expectations.
• Monitor revenue, cost, and resource utilisation.
• Ensure delivery operates within commercial guardrails.
• Drive improvements in KPI performance where required.

Team & Governance

• Lead a multidisciplinary delivery team.
• Establish strong governance cadence (RAID, reporting, controls).
• Drive accountability and performance culture.
• Raise delivery maturity where gaps exist.

What We're Looking For

• 15+ years' experience in senior programme or large-scale delivery leadership.
• Proven track record managing customer-facing telecom or enterprise programmes.
• Experience managing live delivery while onboarding new workstreams.
• Financial accountability for programme margin and cost control.
• Strong executive reporting capability.
• Ability to operate with gravitas in high-visibility environments.

The Profile

• Comfortable owning outcomes.
• Commercially sharp.
• Structured under pressure.
• Credible with senior stakeholders.
• Practical and solutions-focused.
• Prepared to roll up your sleeves when required.

Why This Role Matters

This programme is expanding. New workstreams are being added. Delivery needs strong leadership on the ground to ensure performance, customer confidence, and commercial discipline. You will play a visible role in shaping the trajectory of this engagement.