Senior Programme Manager
Posted 1 day 10 hours ago by Dyson Institute
Dyson is seeking an exceptional Senior Programme Manager to lead all project and programme management within the Global Retail Design & Experience team. This critical leadership role ensures clarity, focus, prioritisation and delivery across a highly complex and fast-moving global portfolio with 150+ live projects across direct retail stores, third-party retail design, NPD fixtures, visual merchandising, 2D design, digital in retail, retail innovations and concepts. The Senior Programme Manager leads a small team of Project Managers and Senior Project Managers and collaborates with global and regional stakeholders to ensure the right work is happening at the right time.
Responsibilities- Own and lead the end-to-end programme management function for Global Retail Design & Experience.
- Maintain a clear, constantly updated view across the entire portfolio of live and pipeline projects.
- Establish and run governance, prioritisation and reporting frameworks to support rapid decision-making.
- Act as the single source of truth for project status, risk, dependencies and critical path impacts.
- Ensure the team focuses on the most critical projects aligned to business priorities, launches and market needs.
- Rapidly assess and re-prioritise work in response to product changes, timing shifts and strategic resets.
- Provide clear recommendations to VP-level leadership when trade-offs or decisions are required.
- Line-manage and develop a team of Project Managers and Senior PMs across different product categories and workstreams.
- Set expectations, standards for planning, delivery and communication; coach the team to operate in a high-change, high-volume environment.
- Oversee delivery across direct retail store design, third-party retail design, NPD fixtures, visual merchandising programmes and 2D design assets.
- Ensure projects are delivered on time, to scope and to quality, while pragmatically managing risk.
- Act as a trusted partner to senior stakeholders across Retail Design, Product, RDD, Marketing, Supply Chain and Markets.
- Translate complex inputs into clear, actionable plans; challenge where needed to protect capacity and delivery quality.
- Define and evolve programme management frameworks, tools and reporting; balance structure with flexibility to enable speed.
- Drive continuous improvement in how the team plans, communicates and delivers.
Experience in senior programme or portfolio management within complex, multi-stakeholder environments; proven leadership of project management teams; experience managing high volumes of concurrent projects with frequent change. Background in retail design, experiential design, physical product environments or related industries strongly preferred. Comfortable operating at both strategic and operational levels.
- Calm, confident and effective under pressure and ambiguity.
- Highly structured thinker with the ability to simplify complexity.
- Excellent communication, able to distil complex programmes into clear narratives.
- Strong stakeholder influencing skills, including at senior leadership level.
- Exceptional prioritisation, judgement and decision-making skills.
- Leadership style: positive, proactive, resilient, solution-focused; collaborative but willing to say no when needed.
- Financial: performance-related bonus, competitive pension, life assurance, employee discounts, and more.
- Lifestyle: 27 days' holiday (plus bank holidays), on-site meals, gym, salon, lifestyle assistance; electric vehicle salary sacrifice.
- Health: private medical and dental insurance; employee assistance programme, digital GP, on-site physio and GP, prescription service; fertility treatment support.
Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. Applications from all backgrounds are welcome and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.