Senior Programme Delivery Coordinator - Volunteering

Contract Type: Full-time / 18 Month Fixed-Term Contract
Salary Band: £29,900, plus £2,200 London weighting if applicable

Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle

Hours: 5 days per week; 9AM-5.30PM (flexible working hours available).

Start date: 9th March 2026 or ASAP, as agreed with candidate

The Opportunity

The postholder will be responsible for supporting with the oversight of our Aspiring Professionals Programme and Programme Delivery team, with approximately 70% of the activity provision sitting within our Volunteering and Mentoring provision.

The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

1. Line Management

• Set and monitor goals for performance and development with direct reports
• Coach staff, providing timely feedback and guidance
• Evaluate performance on an ongoing basis, providing training and development opportunities where required

2. Project and Delivery Management

• Project manage key delivery projects including the recruitment and retention of volunteers and mentors, event provision, student services and other programme work areas
• Allocate staff to work areas across the Aspiring Professionals Programme, ensuring priority areas are being considered and work is allocated effectively

3. Monitoring and Evaluation

• Monitor progress on ongoing key delivery areas, taking corrective action where necessary and supporting the team to adapt where necessary
• Oversee Salesforce data and other relevant platforms ensuring accuracy and timely updates

4. Stakeholder Management

• Steward relationships with critical stakeholders
• Support staff to communicate efficiently with stakeholders
• Identify opportunities for efficiency within process and work with the team to implement change

Please see full job description attached for more details.

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work Scheme
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning away days

How to Apply

If you are interested in applying for this role, please head over to our website and answer the following questions:

1) Please outline why are interested in the role (500 words max).

2) What do you think motivates volunteers to support social mobility programmes? (250 words max)

3) How do you think volunteers could play a meaningful role in helping students overcome barriers to accessing university, degree apprenticeships, and high quality careers? (250 words max)