Senior Product Manager, Client Lifecycle & Regulatory Solutions
Posted 4 hours 51 minutes ago by S&P Global, Inc.
Grade Level (for internal use): 13
Position Summary: We are seeking a dynamic and innovative Product Manager, with an Investment Bank / Capital Markets Operations, Client Onboarding background, for our Counterparty Manager product suite-including CLM Pro, Onboarding Accelerator, Outreach360, Request for Amendment, KYC Services, and Managed Service offerings. This individual will be responsible for fostering relationships with clients, driving strategic initiatives and roadmaps, and owning the end-to-end product delivery from solution design through execution. We expect the ideal candidate to explore ways to incorporate the latest technology and AI components to evaluate new and innovative solutions that address customer challenges across the client lifecycle processes.
Key ResponsibilitiesDefine product vision, strategy, and roadmap; ensure user stories align with objectives.
Develop workflow and process diagrams; troubleshoot technical issues.
Communicate with clients to interpret and deliver on business and technical needs.
Collaborate with cross functional teams to deliver tailored solutions that meet client requirements and drive business growth.
Utilize creative problem solving skills to address challenges and develop innovative strategies and solutions that enhance client satisfaction and retention.
Demonstrate agility by pivoting quickly in response to changing market conditions and client demands.
Gather and analyze business requirements to deliver robust, commercial solutions.
Author detailed functional specifications and collaborate closely with Commercial, UI/UX, Development, and QA teams.
Growth Mindset: Embrace challenges and view failures as learning opportunities, consistently seeking ways to improve and innovate.
Creativity: Approach problems with an open mind, generating unique solutions that align with client needs and market trends.
Agility: Exhibit flexibility and adaptability in fast paced environments, making informed decisions to drive success.
Collaboration: Work effectively with internal and external stakeholders, fostering a culture of teamwork and shared success.
Client Centric Approach: Prioritize client needs, ensuring exceptional service delivery and long term partnerships.
5-7 years of experience in a client onboarding or client lifecycle role within the financial services industry OR 6-8 years as a Product Manager or Business Analyst, preferably in financial markets.
Background/understanding in financial technologies.
Strong analytical skills with the ability to interpret market data and client feedback to inform strategic decisions.
Excellent communication and interpersonal skills, with a track record of positive client and stakeholder management.
Demonstrated ability to lead projects effectively, driving results in a collaborative environment.
Familiarity with KYC and regulatory compliance requirements is a plus.
Competitive compensation package and performance based bonuses.
Opportunities for professional development.
A client centric company culture that values exceptional onboarding experiences and long term partnerships.
Employee referral program with incentives for referring candidates with relevant experience.
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person.
Job ID: 322571
Posted On: 2026-04-15
Location: London, United Kingdom