Senior Product Manager, AI-Powered Callback Solutions

Genesys is seeking a Staff Product Manager for Callback Solutions in Galway. The role involves defining the product roadmap and partnering with engineering to deliver scalable solutions.

The ideal candidate should have 5-7 years of product management experience, particularly in enterprise SaaS or cloud platforms, and a strong understanding of callback workflows and customer journey design.

Join us in creating AI-powered customer experiences while working in a flexible and growth-oriented environment.