Senior Product Manager

Mr Who?

MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.

We're looking for a Product Manager in the Rewards space to own and evolve how we make players feel valued across their entire journey. This role sits at the heart of player retention, focusing on how we show our players the "love" even in moments when they "hate" Q.

You will be responsible for defining and delivering reward-driven experiences that deepen engagement, increase loyalty, and drive long-term value. This includes shaping both the emotional and functional sides of rewards, from visible player experiences to the systems that power them behind the scenes.

This role is ideal for a builder-minded Product Manager who embraces modern AI tools and rapid prototyping to test ideas and accelerate product development.

What You Will Do

• Own the product strategy and roadmap for rewards and retention experiences across web and app
• Define and deliver end-to-end (E2E) reward journeys that make players feel recognised, valued, and motivated to return
• Build and iterate on gamified reward experiences that enhance engagement across slots, live, and bingo products
• Collaborate with cross-functional stakeholders to align on retention goals and deliver impactful initiatives
• Work closely with engineering and design to develop front-end player experiences, back-end reward engines, and third party integrations
• Lead the development of operational tools and admin consoles that enable efficient campaign and reward management
• Use data and experimentation to continuously optimise reward effectiveness and player satisfaction
• Balance short-term wins with long-term platform thinking to create scalable, flexible reward systems

Who You'll Work With

You will collaborate closely with a wide range of stakeholders across the business, including:

• Revenue Operations (Rev Ops)
• CRM
• Marketing & Brand
• Engineering
• Operations
• Design
• Analytics

What We're Looking For

• Experience in a Product Manager role, ideally within gaming, entertainment, or consumer digital products
• A strong understanding of retention mechanics, player psychology, and engagement strategies
• Experience working on gamification, loyalty, or rewards systems is a plus
• Comfortable owning both user-facing experiences and complex backend systems
• Data-driven mindset with experience using analytics to inform decisions and measure success
• Strong stakeholder management skills and ability to align diverse teams around shared goals
• Ability to operate in a fast-paced environment and balance multiple priorities

Success in This Role

• Players feel consistently recognised and valued throughout their journey
• Reward systems drive measurable improvements in retention and engagement
• Cross-functional teams are aligned and delivering against shared retention goals
• Scalable reward platforms and tools enable rapid experimentation and iteration

Why This Role Matters

Retention is at the core of sustainable growth. This role ensures we are not just rewarding activity, but building meaningful, lasting relationships with our players - especially in the moments that matter most.

What We Offer

At MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job - it's a fulfilling journey with a supportive community.

We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.