Senior Product Manager

Posted 2 hours 15 minutes ago by Story Terrace Inc.

£125,000 - £150,000 Annual
Permanent
Full Time
Sales & Marketing Jobs
London, United Kingdom
Job Description
About Us

Our mission is to transform the way people end relationships in a kinder and better way, and to help couples avoid the emotional and financial turmoil of traditional solicitor approaches. As pioneers of working with couples, we've shaped the landscape of no-fault divorce and helped thousands untie the knot, amicably.

We are growing, and our innovative, tech enabled, digital approach to divorce, separation and coparenting continues to help thousands of couples separate in a better, more positive way. Our process frees people to focus on the emotional challenges while also reducing the cost to themselves and to society.

amicable promotes a collaborative culture and is rapidly growing to meet demand and legislative change.

Our values bring our purpose to life and make what we do and how we do it unique: we are Kind to everyone we encounter, we embrace Trust & Professionalism, with a quest for Customer Focus that drives us to be more Pioneering.

We are proud to be part of the Octopus Group.

About the Role

We're launching a new business line, NewRelationships, expanding amicable's work beyond separation to support people at more stages of their relationships. Products we are exploring include cohabitation agreements, prenuptial agreements and living together planning sessions, alongside other services that help couples plan their relationships more thoughtfully.

As Senior Product Manager, you will report to the Commercial Director and will own the end to end commercial success of this new business line. You will help shape the vision, validate opportunities, launch products, improve them, drive revenue and build the foundation to scale.

This is a hands on, 0 1 role in a fast paced environment, where you'll move quickly to take the line from concept to a profitable, operational business.

This role is ideal for someone who has proven experience building, launching, testing and iterating a new B2C product from scratch. It's an exciting opportunity for someone to create a new business line inside an established, mission driven company, that helps couples plan their relationships more thoughtfully.

Key Responsibilities
  • Leverage deep understanding of a brand new audience to define, validate and launch new B2C products from scratch using a fast, test and learn approach.
  • Build first versions quickly, gather data and iterate based on customer insight and performance.
  • Lead go to market strategy, including marketing, sales enablement and partnership conversations.
  • Own and improve products once they are live, identify growth levers and drive revenue through continuous optimisation.
  • Drive commercial performance, including pricing, margin, CAC, LTV and conversion.
  • Shape and optimise the end to end customer experience, from discovery through purchase and service delivery.
  • Design scalable operational processes and delivery models that ensure quality and consistency.
  • Work cross functionally with product, marketing, operations and delivery teams to bring new services to market, taking a hands on approach.
  • Build forecasts, evaluate commercial opportunities and make data driven decisions.
  • Champion innovation and create products that outperform existing market alternatives.
About You
  • Experience identifying and launching 0 1 B2C products or services from scratch in a start up/scale up environment.
  • A track record of evolving products once launched, using insight to improve performance.
  • A strong, all round commercial operator. You have a strong understanding of product, marketing, sales, operations and financial performance as well as pricing, margin and unit economics.
  • Demonstrated success in building innovative products that stand out in the market and owning the revenue performance.
  • Proven experience developing understanding of a brand new audience and designing customer journeys that convert initial interest into happy customers.
  • Experience translating and designing concepts into scalable delivery models and processes.
  • Scrappy, entrepreneurial and hands on; you take a test and learn approach and you're able to move at pace with limited structure.
  • Strong analytical skills, you have experience working with metrics such as CAC, LTV, conversion rates.
  • Excellent cross functional collaboration, leadership and communication skills.
️ What We Offer
  • Joining a mission driven, high growth company where impact, innovation, and collaboration are at the heart of everything we do
  • Private Health Insurance
  • Group Life Assurance
  • Employee Assistance Programme
  • 28 days holiday plus bank holidays per annum
  • Electric Vehicle Scheme
  • Share Incentive Plan
  • Cycle to Work Scheme

We respect and value people's differences and believe that our teams are at their best when their members feel safe to bring their whole self to work. We are committed to creating an inclusive experience as well as equal opportunities for growth and development for all.